WHO IS
OUTSOURCEIT?
We provide managed IT services throughout DC, Maryland, Virginia, and North Carolina. We focus on providing the highest quality tech solutions possible so you can spend your time doing what matters most to you.
We never compromise on quality or consistency. We’re always working hard to make sure technology provides value for your business.
Quick
Facts
- Customer renewal rate: 96%
- Team members with industry certifications: 100%
- Average employee tenure: 6 years
- Tickets resolved during first contact: 59%
- Supported devices and users: 8,837
OUR CORE VALUES
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Quality
Our team of certified, experienced IT professionals work together to deliver premium services using best-in-class technologies and industry-leading best practices.
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Consistency
Our Customer Service Managers function as a single point of contact for each client, ensuring a quick, easy response every single time.
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Reliability
Our fixed-fee pricing model improves the predictability of your IT expense. In addition, we have the size, locations and skills to scale with you as your business grows.
AWARDS AND RECOGNITION
Founded in 2004, outsourceIT has been ranked among the world’s top managed service providers on several occasions. Our founders have received leading industry awards from groups such as Ernst & Young, SmartCEO, MSPmentor and others. We’ve also been included in Inc.’s list of The Fastest-Growing Private Companies in America.
OUR
LEADERSHIP
TEAM
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Mark Vliet
CEO and President
In 2004, Mark co-founded outsourceIT and since then has led the company’s technology vision and overall service delivery model. He is deeply involved with strategic planning, product development, and financial management. Under his leadership, outsourceIT has developed solutions that enhance the use of technology while simultaneously reducing overall IT costs.
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Paul Little
Vice President and Director of Operations
Paul has more than 15 years of IT management, service delivery, and enterprise systems design experience. A prior Chief Technology Officer, he joined outsourceIT in 2014 to assist with daily operations. He now helps lead many aspects of the company, including sales, marketing, and technology services.
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Tina Yates
Director of Finance
Tina has a master’s degree in finance and has been with outsourceIT for more than 10 years. She serves as the senior staff accountant, primary liaison to Human Resources, and contributes to corporate strategy initiatives.
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Lynne DeWitt
Vice President of Technology
Lynne brings more than 25 years of IT management experience to outsourceIT. Her primary duties include the oversight of service delivery for all of our clients and enterprise project management for large internal or client initiatives.
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Pat Hindsley
Director of Engineering
Pat has more than a decade of network and systems engineering expertise that he brings to outsourceIT. He served as the lead solutions engineer for a large organization prior to joining us in 2014. He contributes to our product selection and oversees all efforts related to data center operations and cloud transition strategies.