IT RESOURCES

THE INFORMATION YOU NEED TO MAKE TECH WORK FOR YOU

We believe business technology exists for one reason—to help you achieve your goals. We also believe one way to make that happen is by freely sharing our expertise with others.

Whether you’re one of our clients or not, feel free to make use of the resources below. They’re free, they’re reliable, and they’re here just for you.

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VoIP integration with CRM: Enhancing customer interactions

Integrating Voice over Internet Protocol (VoIP) technology with customer relationship management (CRM) solutions presents a powerful opportunity for you to enhance customer interactions, streamline communication processes, and drive business growth. After all, even with the dominance of texting and chatbots, many people still just want to speak to a person, especially when experiencing an IT […]

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Applying NIST guidelines to improve password security

When it comes to password generation and security, many people tend toward bad practices, such as passwords based on their birthday or using the same password across different accounts. These practices can compromise the integrity of your passwords and, by extension, the security of the systems and data those passwords are meant to protect.

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Essential laptop features for work from anywhere success

Remote work allows you to work from anywhere, from kitchens to coworking spaces. But to truly thrive in this flexible environment, you need a laptop that can keep up. This guide will simplify the selection process, helping you choose a laptop with the features and power to make your remote work life a success.

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How your smartphone’s biometrics boosts your online protection

Your smartphone is no longer just a communication device; it’s a portal to your entire digital life, from banking apps to social media accounts. While convenient, this setup comes with a myriad of cybersecurity risks, making it essential to secure your digital space and protect your identity.

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Work smarter, not harder: Practical tips for increased staff efficiency

Feeling like there just aren’t enough hours in the day? This guide provides practical tips and strategies you can implement to empower your team to work smarter, not harder. By implementing these actionable strategies, you can increase productivity and achieve greater results, allowing you to focus on what matters most — growing your business.

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How hackers can infiltrate your systems

While technology empowers us in many ways, it also opens up vulnerabilities that can be exploited by malicious actors. When breaching your systems, hackers will typically look for the path of least resistance, which is often through these common entry points.

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Testing your disaster recovery plan: Why, when, and how

Practice makes perfect as the saying goes, and when it comes to getting your business back up and running after a disaster, perfection is the goal. Every second wasted after a disaster strikes affects your revenue and makes it harder to bounce back, so ensuring your disaster recovery plan goes off without a hitch just […]

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Data backup and compliance: Navigating regulatory requirements

Any business that handles the private data of customers — and in some cases, employees — is subject to data security regulations. These laws and guidelines not only govern how you transmit and share this data, but also how you store it. Data backups are a particularly sticky subject, as storing confidential information on external […]

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