Managed IT Services Charlotte

Minimize computer downtime and improve productivity with outsourceIT best-in-class IT solutions and support

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Call us today! 336.777.8587

Here’s why you need a Managed Services Provider in Charlotte

A Managed Services Provider or MSP, provides round the clock IT monitoring and management that keeps your business technology running smoothly at all times. It is a scalable and cost-effective solution for your IT and it has clear benefits over traditional break/fix IT contractors. As a managed services provider for Charlotte businesses, we give our clients a sense of reassurance that looking after their technology is in our best interest.

The difference between IT service models:

Break/Fix

To put it simply, when something breaks, you have to contact your provider and at some point someone comes out to your location and fixes the issue. You spend valuable time waiting for them to show up and correctly diagnose the issue and resolve it. They have no incentive to get this right because they will charge you every time you need something fixed. Instead of a partner that wants your IT to work, you have a provider that is counting on your IT to fail to make a profit.

There are always different fees and charges for each service in the break/fix system so you won’t know how much you have to pay until they present you with an estimate.

Managed Services Provider (MSP)

A Managed Services Provider is actively monitoring your IT, and this means in many cases we will know if you have a problem before you do. Our model is based on a flat monthly fee and it’s our job to make sure your technology is always working.

Your success is our success and we ensure your IT experiences almost no downtime and that everything is working at peak performance. There are no hidden charges or labor fees and you can count on us for responsive communication and service at all times.

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Why Choose Us for Managed IT Services Charlotte?

outsourceIT is a managed IT services provider with over 15 years of experience delivering expert IT consulting and cloud services to Charlotte businesses. We’re committed to helping you achieve greater efficiency and increased revenue with our best-in-class IT solutions and exceptional technical support.

We’ll work closely with you to develop strategies for success, identify problematic areas in your IT infrastructure, and fix them before they turn into big issues that cause disruption for your business. Partner with us today and we’ll take care of every aspect of your office technology, freeing you to focus on running your business.

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Whatever your IT concerns are, we’ve got you covered

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Managed IT Services

Get comprehensive, enterprise-level IT support for a flat monthly fee

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VoIP/Carrier Services

Improve business communications with cloud-based telephone systems

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Managed IDS & SOC Services

Keep cyberattacks at bay with real-time system monitoring and threat detection

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Data Backup

Minimize downtime with automated data backup and recovery solutions

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Cloud Services

Enhance collaboration, productivity, and security by moving your business to the cloud

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Network & Data Protection

Protect your network and data with powerful antivirus programs and threat detection tools

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Technology-as-a-Service

Take your business to the next level with the right hardware and software solutions

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outsourceIT

  • 615 Saint George Square Ct
    Winston-Salem, NC 27103
  • Phone: 336.777.8587

Awards & Recognition

Founded in 2004, outsourceIT has been ranked among the world’s top managed service providers on several occasions. Our founders have received leading industry awards from groups such as Ernst & Young, SmartCEO, MSPmentor, and others.

  • EY
  • SmartCEO
  • Inc.5000
  • MSP Mentor

WHY CHOOSE OUTSOURCEIT?

Founded in 2004, outsourceIT provides Managed IT services throughout DC, Maryland, Virginia, and North Carolina. We focus on providing the highest quality tech solutions possible so you can spend your time doing what matters most to you. We never compromise on quality or consistency and are always working hard to make sure technology provides value for your business.

QUALITY

Our team of certified, experienced IT professionals work together to deliver premium services using best-in-class technologies and industry-leading best practices.

CONSISTENCY

Our Customer Service Managers function as a single point of contact for each client, ensuring a quick, easy response every single time.

RELIABILITY

Our fixed-fee pricing model improves the predictability of your IT expense. In addition, we have the size, locations and skills to scale with you as your business grows.

Frequently Asked Questions

Cloud-based network monitoring, monthly infrastructure health reports, software updates, standard cybersecurity, and help desk support are usually included in Managed IT services. Other IT solutions and services can also be included in your service plan according to your needs and budget.
Managed IT services give businesses access to a team of specialists who monitor and optimize their technology infrastructure for better productivity for a fixed monthly fee. The service plan usually also includes unlimited IT support which saves companies from being nickeled and dimed by break/fix technicians.
Instead of investing heavily on technology and IT personnel, many SMBs would be much better off saving most of this money and paying a reasonable monthly fee to an expert IT partner instead. Small companies will still get the benefits of optimized technology but without the heavy costs associated with technology.
Fully Managed IT services means outsourcing your entire technology management to a provider. This can include anything from network monitoring to cloud computing to cybersecurity and more. On the other hand, Co-managed IT services are the practice of outsourcing particular aspects of your company’s technology management and support to a provider to free up in-house IT staff from demanding tasks.
On the surface, it doesn’t look like much can be improved but in our experience as IT experts, we can always find ways to improve your performance, save money, and update or replace obsolete hardware or software.
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