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A Managed Services Provider or MSP, provides round the clock IT monitoring and management that keeps your business technology running smoothly at all times. It is a scalable and cost-effective solution for your IT and it has clear benefits over traditional break/fix IT contractors. As a managed services provider for Charlotte businesses, we give our clients a sense of reassurance that looking after their technology is in our best interest.
To put it simply, when something breaks, you have to contact your provider and at some point someone comes out to your location and fixes the issue. You spend valuable time waiting for them to show up and correctly diagnose the issue and resolve it. They have no incentive to get this right because they will charge you every time you need something fixed. Instead of a partner that wants your IT to work, you have a provider that is counting on your IT to fail to make a profit.
There are always different fees and charges for each service in the break/fix system so you won’t know how much you have to pay until they present you with an estimate.
A Managed Services Provider is actively monitoring your IT, and this means in many cases we will know if you have a problem before you do. Our model is based on a flat monthly fee and it’s our job to make sure your technology is always working.
Your success is our success and we ensure your IT experiences almost no downtime and that everything is working at peak performance. There are no hidden charges or labor fees and you can count on us for responsive communication and service at all times.
outsourceIT is a managed IT services provider with over 15 years of experience delivering expert IT consulting and cloud services to Charlotte businesses. We’re committed to helping you achieve greater efficiency and increased revenue with our best-in-class IT solutions and exceptional technical support.
We’ll work closely with you to develop strategies for success, identify problematic areas in your IT infrastructure, and fix them before they turn into big issues that cause disruption for your business. Partner with us today and we’ll take care of every aspect of your office technology, freeing you to focus on running your business.