Charlotte Managed IT Services
Minimize computer downtime and improve productivity with
outsourceIT best-in-class IT solutions and support
Call us today! 336.777.8587
Here’s why you need a Managed Services Provider in Charlotte
Small- and medium-sized businesses (SMB) in Charlotte, North Carolina often encounter a variety of IT challenges that hinder their growth and productivity. These common issues include network disruptions, data security concerns, and the need for efficient tech support, to name a few. Fortunately, Charlotte-based small businesses now can partner with a leading managed services provider like outsourceIT. We offer tailored solutions to address the specific needs of your SMB, ensuring your technology infrastructure operates seamlessly and securely.
A Managed Services Provider or MSP, provides round-the-clock IT monitoring and management that keeps your business technology running smoothly at all times. It is a scalable and cost-effective solution for your IT and it has clear benefits over traditional break/fix IT services managed by contractors. As a managed services provider for Charlotte NC businesses, we give our clients a sense of reassurance that looking after their technology is in our best interest.
The difference between IT service models:
Break/Fix
To put it simply, when something breaks, you have to contact your service provider and at some point someone comes out to your location and fixes the issue. You spend valuable time waiting for them to show up and correctly diagnose the issue and resolve it. They have no incentive to get this right because they will charge you every time you need something fixed. Instead of a partner that wants your IT to work, you have a provider that is counting on your IT to fail to make a profit.
There are always different fees and charges for each service in the break/fix system so you won’t know how much you have to pay until they present you with an estimate.
Managed Services Provider (MSP)
A Managed Services Provider is actively monitoring your IT, and this means in many cases we will know if you have a problem before you do. Our model is based on a flat monthly fee and it’s our job to make sure your information technology is always working.
Your success is our success and we ensure your IT experiences almost no downtime and that everything is working at peak performance. There are no hidden charges or labor fees and you can count on us for responsive communication and service at all times.
Why Choose Us for Managed IT Services Charlotte NC?
outsourceIT is a managed IT services provider with over 15 years of experience delivering expert IT consulting and cloud services to Charlotte NC businesses. We’re committed to helping you achieve greater efficiency and increased revenue with our best-in-class IT management solutions and exceptional technical support.
We’ll work closely with you to develop strategies for success, identify problematic areas in your IT infrastructure, and fix them before they turn into big issues that cause disruption for your business. Partner with us today and we’ll take care of every aspect of your office technology, freeing you to focus on running your business.
Which of these challenges
are you facing in your
Charlotte NC business?
SMBs in Charlotte, North Carolina deal with a range of technology challenges that hinder their growth. The remedy to these issues? Teaming up with Charlotte's leading managed services provider.
1.
HOW CAN I KEEP MY BUSINESS'S IT INFRASTRUCTURE RUNNING SMOOTHLY AND EFFICIENTLY WITHOUT HAVING TO HIRE A FULL-TIME IT STAFF?
An MSP can provide the expertise and support you need to manage your IT infrastructure, including servers, workstations, networks, and security systems. This frees up your time and resources in house, allowing you to focus on your core business activities.
2.
HOW CAN I PROTECT MY BUSINESS FROM CYBERTHREATS WITHOUT HAVING TO INVEST IN EXPENSIVE SECURITY SOLUTIONS AND EXPERTISE?
Our cybersecurity experts will bolster your defenses with firewalls, intrusion detection systems, malware protection, and security training for staff. These security services will help you stay ahead of the latest cybersecurity threats and protect you from security incidents.
3.
HOW CAN I MIGRATE TO AND MANAGE CLOUD-BASED APPLICATIONS WITHOUT DISRUPTING MY BUSINESS OPERATIONS?
Our reliable cloud support team will assist you in migrating data to and managing cloud-based applications seamlessly and without incident. Our team can also help you choose the right cloud computing platform for your needs and to configure and manage your cloud apps.
4.
HOW CAN I ENSURE THAT MY NETWORK IS RELIABLE AND SECURE?
We know that network downtime is detrimental to productivity. This is why our network support offers the design, implementation, and management of your networks for mid-sized businesses like yours. This includes everything from configuring routers and switches complete network to troubleshooting network problems. We can also help implement security measures to protect your network from threats.
5.
HOW CAN I GET 24/7 HELP DESK SUPPORT FOR MY IT NEEDS WITHOUT HAVING TO HIRE A DEDICATED IT STAFF?
For businesses that can’t afford a single costly downtime event, we promise a proactive approach to solving IT problems and giving you 24/7 help desk support for any technology issues that may arise. This includes assisting with IT problems, such as password resets, computer issues, and software installation.
Whatever your IT concerns are, we’ve got you covered
Managed IT Services
Get comprehensive, enterprise-level IT support for a flat monthly fee
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Managed IDS & SOC Services
Keep cyberattacks at bay with real-time system monitoring and threat detection
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Cloud Services
Enhance collaboration, productivity, and security by moving your business to the cloud
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Network & Data Protection
Protect your network and data with powerful antivirus programs and threat detection tools
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Technology-as-a-Service
Take your business to the next level with the right hardware and software solutions
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outsourceIT
- 615 Saint George Square Ct
Winston-Salem, NC 27103 - Phone: 336.777.8587
Awards & Recognition
Founded in 2004, outsourceIT has been ranked among the world’s top managed service providers on several occasions. Our founders have received leading industry awards from groups such as Ernst & Young, SmartCEO, MSPmentor, and others.
WHY CHOOSE OUTSOURCEIT?
Founded in 2004, outsourceIT provides Managed IT services throughout DC, Maryland, Virginia, and North Carolina. We focus on providing the highest quality tech solutions possible so you can spend your time doing what matters most to you. We never compromise on quality or consistency and are always working hard to make sure technology provides value for your business.
QUALITY
Our team of certified, experienced IT professionals work together to deliver premium services using best-in-class technologies and industry-leading best practices.
CONSISTENCY
Our Customer Service Managers function as a single point of contact for each client, ensuring a quick, easy response every single time.
RELIABILITY
Our fixed-fee pricing model improves the predictability of your IT expense. In addition, we have the size, locations and skills to scale with you as your business grows.