If you’re like most businesses, you probably rely on several technology providers for your business IT needs. And with so many different technology providers out there, it can be difficult to manage and make sure that you’re getting the most out of each relationship.

When it comes to partnering with a managed IT services provider (MSP), one of the most important decisions your small- or mid-sized business (SMB) will make is signing a service level agreement (SLA). This document outlines the expectations and commitments of both you and your MSP with regard to the services to be provided.

Changing managed IT services providers (MSPs) can be a daunting task. There’s a lot of coordination involved, and you want to avoid any downtime or disruptions to your business. But if you know what to expect and plan accordingly, you can make the switch with minimal disruption.

When it comes to external IT support, there are two options: break/fix services and managed IT services. The first one is the traditional pay-as-you-go model, where you pay an hourly rate for someone to come and fix your IT issues. The second option is a more proactive and comprehensive approach, where you pay a monthly […]

Voice over Internet Protocol (VoIP) technology is designed to be secure, but it has inherent vulnerabilities that can pose serious risks to any business when exploited. The good news is that VoIP security issues can be mitigated by taking the appropriate precautions and countermeasures.

Since the launch of the first widely available internet phone in 1995, VoIP has significantly changed the way we communicate. VoIP today brings together the best of traditional telephony and digital connectivity, providing businesses of all sizes with a powerful tool for boosting productivity, facilitating collaboration, and improving customer engagement.

Managed IT services providers (MSPs) deliver an array of IT solutions to businesses of all types and sizes. They are an ideal partner for companies looking to improve their services without having to worry about system failures, downtimes, and outages, as well as those wanting to accelerate business growth using technology.

Technology continues to change the world of business profoundly. By strategically modernizing their IT infrastructures, small- and mid-sized businesses (SMBs) can bring about innovative solutions that will allow them to achieve their full potential. So whether you’re a budding startup or a family business that has been running for generations, chances are, you could gain […]

There is a wide array of technologies that can detect cyberthreats and vulnerabilities and take steps to block cyberattacks. For instance, firewalls prevent unauthorized traffic from entering a network, while spam filters redirect unwanted and potentially malicious emails away from a user’s inbox.