We believe business technology exists for one reason—to help you achieve your goals. We also believe one way to make that happen is by freely sharing our expertise with others.

Whether you’re one of our clients or not, feel free to make use of the resources below. They’re free, they’re reliable, and they’re here just for you.


5 Benefits of adopting an IT vendor management program

If you’re like most businesses, you probably rely on several technology providers for your business IT needs. And with so many different technology providers out there, it can be difficult to manage and make sure that you’re getting the most out of each relationship.

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What are the key components of a good service level agreement?

When it comes to partnering with a managed IT services provider (MSP), one of the most important decisions your small- or mid-sized business (SMB) will make is signing a service level agreement (SLA). This document outlines the expectations and commitments of both you and your MSP with regard to the services to be provided.

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Break/Fix vs. managed IT services: How much should your SMB pay for them?

When it comes to external IT support, there are two options: break/fix services and managed IT services. The first one is the traditional pay-as-you-go model, where you pay an hourly rate for someone to come and fix your IT issues. The second option is a more proactive and comprehensive approach, where you pay a monthly […]

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Protecting your VoIP network from security threats

Voice over Internet Protocol (VoIP) technology is designed to be secure, but it has inherent vulnerabilities that can pose serious risks to any business when exploited. The good news is that VoIP security issues can be mitigated by taking the appropriate precautions and countermeasures.

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VoIP basics: An SMB’s guide to Voice over Internet Protocol

Since the launch of the first widely available internet phone in 1995, VoIP has significantly changed the way we communicate. VoIP today brings together the best of traditional telephony and digital connectivity, providing businesses of all sizes with a powerful tool for boosting productivity, facilitating collaboration, and improving customer engagement.

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5 Signs your business needs TaaS

Technology continues to change the world of business profoundly. By strategically modernizing their IT infrastructures, small- and mid-sized businesses (SMBs) can bring about innovative solutions that will allow them to achieve their full potential. So whether you’re a budding startup or a family business that has been running for generations, chances are, you could gain […]

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