The top businesses in the world didn’t attain success by their service offerings alone; they got to the top because they encourage innovation, maximize technologies, and spend resources efficiently. This requires sufficient investment in the right technology tools, which many smaller businesses may not be able to afford.

Remote work is here to stay, based on a prevalent vision of a new normal after the pandemic. As a result, many Washington, D.C. and Charlotte small- and mid-sized businesses (SMBs) are already exploring opportunities to maximize output and morale without harming tight budgets.