Cloud computing gives small and medium-sized businesses (SMBs) access to enterprise-level tools without the need for costly on-premises infrastructure. But while the cloud promises scalability and flexibility, it also introduces a new challenge: managing unpredictable costs.
Cloud cost management: How SMBs can avoid bill shock
How IDS and IPS fit into a layered security strategy
A layered security strategy that uses multiple tools and controls is essential for all modern companies, including small and mid-sized businesses. Two of the most important components of a multilayered cybersecurity approach are intrusion detection systems (IDS) and the intrusion prevention systems (IPS). While they sound similar, these systems play distinct roles in both detecting […]
How to evaluate your MSP’s performance using KPIs that matter
Choosing a managed IT services provider (MSP) is a significant and continuous investment for any business. To get the best ROI, you need to regularly evaluate your MSP’s performance so you can confirm whether they are delivering on their promises. The best way to do this is by tracking the right key performance indicators (KPIs). […]
Top indicators it’s time to upgrade your MSP contract
Your managed IT services provider (MSP) plays a major role in keeping your business running smoothly, but as your company grows, your IT demands evolve. The level of services they provide may have worked well for you in the past, but now that your needs are different, they might no longer meet your performance, security, […]
The shared responsibility model in the cloud explained
When backing up your business’s data to the cloud, one of the most important concepts to understand is the shared responsibility model. This idea defines the division of security and compliance duties between you, the cloud customer, and your cloud service provider (CSP). Many small businesses assume that CSPs are required to handle all […]
How managed IDS & SOC help businesses meet regulatory requirements
If your business operates in a regulated industry such as healthcare, finance, legal, or retail, you know that protecting sensitive data isn’t just good practice. Compliance is required by law and enforced with penalties. Regulations such as HIPAA, PCI DSS, and GDPR demand strict oversight of your IT environment as well as detailed reporting […]
Demystifying managed IT SLAs: What’s included and what’s not
When you partner with a managed services provider (MSP) for outsourced IT services, you sign a contract known as a service level agreement, typically referred to as an SLA. This document defines the scope of services, support expectations, and accountability measures to ensure you are getting your money’s worth.
Best practices for securing your network from end to end
Cybercriminals are constantly developing ways to attack your network and steal your valuable data, targeting every level of your infrastructure looking for a way in. This means that your approach to cybersecurity must be holistic and cover all the bases to avoid a potentially business-ending data breach.
A guide to aligning IT with business goals
Your IT isn’t just a set of tools you need to keep things running. It’s an integral part of your business operation. If your IT is aligned with your business goals and not just a random assortment of tools, it becomes a driver of growth, innovation, and efficiency.
