As the year winds down, it’s the perfect time to step back and make sure your IT environment is ready for the coming year, so you aren’t caught off guard. For small and medium-sized businesses, an end-of-year IT review is particularly important because of tight budgets and limited resources, so you want to make sure […]

For many small and mid-sized businesses, the year’s end brings a surge in IT issues that can quickly derail productivity. Fewer staff on hand, higher online activity, pressure to hit annual targets, and increased cyber threats during the holidays all contribute to greater downtime risk.

Cloud computing gives small and medium-sized businesses (SMBs) access to enterprise-level tools without the need for costly on-premises infrastructure. But while the cloud promises scalability and flexibility, it also introduces a new challenge: managing unpredictable costs.

A layered security strategy that uses multiple tools and controls is essential for all modern companies, including small and mid-sized businesses. Two of the most important components of a multilayered cybersecurity approach are intrusion detection systems (IDS) and the intrusion prevention systems (IPS).  While they sound similar, these systems play distinct roles in both detecting […]

Choosing a managed IT services provider (MSP) is a significant and continuous investment for any business. To get the best ROI, you need to regularly evaluate your MSP’s performance so you can confirm whether they are delivering on their promises.  The best way to do this is by tracking the right key performance indicators (KPIs). […]

Your managed IT services provider (MSP) plays a major role in keeping your business running smoothly, but as your company grows, your IT demands evolve. The level of services they provide may have worked well for you in the past, but now that your needs are different, they might no longer meet your performance, security, […]

  When backing up your business’s data to the cloud, one of the most important concepts to understand is the shared responsibility model. This idea defines the division of security and compliance duties between you, the cloud customer, and your cloud service provider (CSP). Many small businesses assume that CSPs are required to handle all […]

  If your business operates in a regulated industry such as healthcare, finance, legal, or retail, you know that protecting sensitive data isn’t just good practice. Compliance is required by law and enforced with penalties. Regulations such as HIPAA, PCI DSS, and GDPR demand strict oversight of your IT environment as well as detailed reporting […]

When you partner with a managed services provider (MSP) for outsourced IT services, you sign a contract known as a service level agreement, typically referred to as an SLA. This document defines the scope of services, support expectations, and accountability measures to ensure you are getting your money’s worth.