IT RESOURCES

THE INFORMATION YOU NEED TO MAKE TECH WORK FOR YOU

We believe business technology exists for one reason—to help you achieve your goals. We also believe one way to make that happen is by freely sharing our expertise with others.

Whether you’re one of our clients or not, feel free to make use of the resources below. They’re free, they’re reliable, and they’re here just for you.

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Ditch the password! Unlock the power of mobile biometrics

In an age where we carry our lives in our pockets, mobile security is paramount. The standard of typing in a password to unlock or authenticate your mobile activities has endured for decades, but it’s time for a change. Enter biometric authentication, a cutting-edge technology that uses unique biological traits to verify the identity of […]

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6 Common disaster recovery myths every business should know

Cyberattacks, system failures, and natural disasters have become a common occurrence, and they’re becoming increasingly more disruptive as businesses continue to digitize their operations. Having a disaster recovery plan is the best defense against these risks, but a shocking number of businesses are misinformed about what it takes to effectively recover from a disaster.

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Understanding the role of cyber insurance

The evolving cyberthreat landscape poses a significant risk to small businesses. Cybercriminals often target such businesses due to the valuable data they possess and possibly less advanced security measures. To protect themselves, small businesses often implement safeguards including firewalls, data backups, and ongoing cybersecurity training for employees.

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VoIP in healthcare: Transforming patient communication

If you’re in the healthcare industry, no one has to tell you how important good communication is to running a successful practice and improving patient outcomes. Clear, streamlined communication not only improves your operational efficiency but also patients’ overall satisfaction and positive perception of your care.

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Optimizing VoIP quality of service: Tips for clear and reliable calls

If you’re familiar with Voice over Internet Protocol (VoIP), you’ve probably heard how it’s cost effective, how it’s feature-rich, and how it enables you to both streamline communications and enhance customer interactions. While those are all excellent benefits, none of them help you if you can’t hear the other person.

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2024 design trends that will elevate your small business’s website

Your website is a powerful tool to showcase your brand story. 2024 emphasizes the use of narrative-driven layouts, interactive features, and personalized content to create a memorable experience. By seamlessly integrating these elements with your website’s objectives, you can craft a compelling narrative that resonates with your audience.

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VoIP integration with CRM: Enhancing customer interactions

Integrating Voice over Internet Protocol (VoIP) technology with customer relationship management (CRM) solutions presents a powerful opportunity for you to enhance customer interactions, streamline communication processes, and drive business growth. After all, even with the dominance of texting and chatbots, many people still just want to speak to a person, especially when experiencing an IT […]

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Applying NIST guidelines to improve password security

When it comes to password generation and security, many people tend toward bad practices, such as passwords based on their birthday or using the same password across different accounts. These practices can compromise the integrity of your passwords and, by extension, the security of the systems and data those passwords are meant to protect.

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