Do you know that sinking feeling when an unexpected server failure blows your quarterly budget, or when your team spends more time wrestling outdated software than driving growth? For many small and medium-sized businesses (SMBs), this is the reality of the endless, expensive cycle of buying, maintaining, and replacing technology.
5 Signs Technology-as-a-Service is the right move for your business
The shared responsibility model in the cloud explained
When backing up your business’s data to the cloud, one of the most important concepts to understand is the shared responsibility model. This idea defines the division of security and compliance duties between you, the cloud customer, and your cloud service provider (CSP). Many small businesses assume that CSPs are required to handle all […]
How managed IDS & SOC help businesses meet regulatory requirements
If your business operates in a regulated industry such as healthcare, finance, legal, or retail, you know that protecting sensitive data isn’t just good practice. Compliance is required by law and enforced with penalties. Regulations such as HIPAA, PCI DSS, and GDPR demand strict oversight of your IT environment as well as detailed reporting […]
5 Advanced VoIP features that supercharge customer service
Voice over Internet Protocol (VoIP) platforms provide cost savings and better call quality compared to legacy phone lines, but their full benefits go far beyond that. VoIP’s key advantages like in features that not only streamline internal processes but also transform how customers experience your brand.
Measuring the ROI of managed IT services
Effective managed IT services can supercharge your productivity and efficiency to revolutionize the way you do business and help you achieve higher profits. But at the end of the day, these services are delivered by humans and can therefore be subject to human error.
The importance of regular security audits and vulnerability assessments
It’s unwise to set up cybersecurity tools and forget about them. New threats will emerge and can eventually compromise the most secure networks if they aren’t kept up to date. Protecting your business from the latest cyberthreats means understanding your network security’s condition, and to do this, you need to conduct regular security audits and […]
How MSPs help businesses navigate regulatory compliance
When you think of IT providers, you probably imagine someone who swoops in to fix tech problems when they arise. But managed IT services providers (MSPs) are different. Rather than reacting to problems after they occur, MSPs take a proactive approach, offering ongoing management of your IT systems to ensure they are secure, efficient, and, […]
6 Cybersecurity resolutions for small businesses
The new year means new opportunities, but it also means new threats to your business. Cybercriminals have the same new year’s resolution as they did last year: take more money and damage more systems of small businesses just like yours. That’s why your small business needs to make some cybersecurity resolutions of its own to […]
Tips for effective IT budgeting in 2025
A new year means new budgets for your business as you plan out the expenditures that will (hopefully) drive your new goals forward. Because of its outsized effect on your productivity and profitability, your IT budget should be a primary focus of your financial planning in 2025. With a well-thought-out technology budget that covers all […]