Charlotte Managed IT Services
Minimize computer downtime and improve productivity with
outsourceIT best-in-class IT solutions and support
Call us today! 336.777.8587
Here’s why you need a Managed Services Provider in Charlotte
Small- and medium-sized businesses (SMBs) in Charlotte, North Carolina, frequently face IT challenges that can hinder their growth and productivity. Common issues include network disruptions, data security concerns, and the ongoing need for efficient technical support. Fortunately, a leading managed services provider (MSP) like outsourceIT can offer technical expertise and tailored solutions to address these specific needs. Our comprehensive support ensures your technology infrastructure operates seamlessly and securely, allowing you to focus on your core business activities.
A Managed Services Provider or MSP, provides round-the-clock IT monitoring and management, a scalable and cost-effective solution that outperforms traditional, reactive break/fix services. As a dedicated partner for Charlotte businesses, we offer the reassurance that your technology is in expert hands. We also support your strategic decisions by providing expert guidance on hardware, software, and compliance, helping your business remain competitive and secure in a dynamic market.
The difference between IT service models:
Break/Fix
To put it simply, when something breaks, you have to contact your service provider and at some point someone comes out to your location and fixes the issue. You spend valuable time waiting for them to show up and correctly diagnose the issue and resolve it. They have no incentive to get this right because they will charge you every time you need something fixed. Instead of a partner that wants your IT to work, you have a provider that is counting on your IT to fail to make a profit.
There are always different fees and charges for each service in the break/fix system so you won’t know how much you have to pay until they present you with an estimate.
Managed Services Provider (MSP)
A Managed Services Provider is actively monitoring your IT, and this means in many cases we will know if you have a problem before you do. Reliable IT services are essential for minimizing disruptions and ensuring business continuity, so our approach is designed to keep your business running smoothly. Our model is based on a flat monthly fee and it’s our job to make sure your information technology is always working.
Your success is our success and we ensure your IT experiences almost no downtime and that everything is working at peak performance. Through proactive monitoring, we deliver optimal performance and prevent issues before they impact your business operations. There are no hidden charges or labor fees and you can count on us for responsive communication and service at all times.
Why Choose Us for Managed IT Services Charlotte NC?
With over 15 years of experience, outsourceIT is a leading managed IT services provider for Charlotte NC businesses, delivering expert IT consulting and cloud services. We are committed to helping you achieve greater efficiency and increased revenue through our best-in-class IT management solutions and exceptional technical support. Our team's expertise in managing complex IT environments ensures we deliver reliable, secure, and customized solutions for your business.
We’ll work closely with you to develop strategies for success. Through strategic planning, we align your IT initiatives with your overall business goals to drive growth and security. We identify problematic areas in your IT infrastructure, and fix them before they turn into big issues that cause disruption for your business. This proactive approach improves operational efficiency for our clients. Partner with us today and we’ll take care of every aspect of your office technology, freeing you to focus on running your business.
Which of these challenges
are you facing in your
Charlotte NC business?
Small- and medium-sized businesses (SMBs) in Charlotte, North Carolina, often face technology challenges that hinder their growth. The remedy? Partnering with Charlotte's leading managed services provider.
1.
HOW CAN I KEEP MY BUSINESS’S IT INFRASTRUCTURE RUNNING SMOOTHLY AND EFFICIENTLY WITHOUT HAVING TO HIRE A FULL-TIME IT STAFF?
An MSP provides the expertise to manage your entire IT infrastructure, including servers, workstations, networks, and security systems. This frees up your in-house time and resources. We can also work alongside your internal IT team to provide additional support, ensuring your business stays efficient and competitive.
2.
HOW CAN I PROTECT MY BUSINESS FROM CYBERTHREATS WITHOUT HAVING TO INVEST IN EXPENSIVE SECURITY SOLUTIONS AND EXPERTISE?
Our cybersecurity experts will bolster your defenses with firewalls, intrusion detection systems, malware protection, and security training for staff. These security services will help you stay ahead of the latest cybersecurity threats and protect your business from security incidents.
3.
HOW CAN I MIGRATE TO AND MANAGE CLOUD-BASED APPLICATIONS WITHOUT DISRUPTING MY BUSINESS OPERATIONS?
Our reliable cloud support team will assist you in migrating data to and managing cloud-based applications seamlessly and without incident. We can also help you choose the right cloud computing platform for your needs and to configure and manage your cloud apps.
4.
HOW CAN I ENSURE THAT MY NETWORK IS RELIABLE AND SECURE?
Since network downtime can be detrimental to productivity, we offer comprehensive network support for mid-sized businesses like your. This includes the design, implementation, and management of your network from configuring routers and switches to troubleshooting problems. We can also help implement security measures to protect your network from threats.
5.
HOW CAN I GET 24/7 HELP DESK SUPPORT FOR MY IT NEEDS WITHOUT HAVING TO HIRE A DEDICATED IT STAFF?
For businesses that can’t afford a single moment of costly downtime, we provide a proactive approach to solving IT problems and giving you 24/7 help desk support for any technology issues that may arise. This includes assisting with IT problems, such as password resets, computer issues, and software installation. Co-managed IT services can supplement your existing staff and provide the support needed for small businesses, ensuring you have access to additional support and expertise whenever required.
Whatever your IT concerns are, we’ve got you covered
Managed IT Services
Receive comprehensive, enterprise-level IT support for a single, flat monthly fee. As a trusted managed services provider in Charlotte, NC, outsourceIT simplifies your technology and consolidates all IT management under one partner. We deliver a full suite of solutions tailored to your business needs, helping you streamline operations and focus on what matters most.
Managed IDS & SOC Services
Keep cyberattacks at bay with our proactive, enterprise-grade security solutions. We provide real-time system monitoring and threat detection to protect your business from evolving cyber threats.
Data Backup
Minimize downtime with automated data backup and recovery solutions that help prevent data loss and support disaster recovery planning, ensuring your business can quickly recover from unexpected events.
Cloud Services
Enhance collaboration, productivity, and security by moving your business to the cloud. Our cloud solutions are tailored to support your business goals, drive digital transformation, and ensure optimal performance.
Network & Data Protection
Protect your network and data with powerful antivirus programs and threat detection tools. Effective vendor management is essential for maintaining a secure and resilient IT environment, especially when coordinating multiple security solutions and service providers.
Technology-as-a-Service
Take your business to the next level with the right hardware and software solutions. We offer proactive hardware maintenance to ensure system reliability and prevent downtime. We also provide a comprehensive range of solutions offers, tailored to meet your diverse business requirements.
outsourceIT
- 615 Saint George Square Ct
Winston-Salem, NC 27103 - Phone: 336.777.8587
Awards & Recognition
Founded in 2004, outsourceIT has been ranked among the world’s top managed service providers on several occasions. Our founders have received leading industry awards from groups such as Ernst & Young, SmartCEO, MSPmentor, and others.
WHY CHOOSE OUTSOURCEIT?
Founded in 2004, outsourceIT has been providing managed IT services across DC, Maryland, Virginia, and North Carolina. We are committed to delivering the highest quality tech solutions, ensuring your IT provides tangible value for your business. By focusing on consistency and quality, we free you to concentrate on what matters most. We also help clients navigate complex industry regulations and ensure compliance with all necessary legal, security, and data privacy standards.
QUALITY
Our team of certified, experienced IT professionals work together to deliver premium services using best-in-class technologies and industry-leading best practices.
CONSISTENCY
Our Customer Service Managers function as a single point of contact for each client, ensuring a quick, easy response every single time.
RELIABILITY
Our fixed-fee pricing model improves the predictability of your IT expense. In addition, we have the size, locations and skills to scale with you as your business grows.
Frequently Asked Questions
Managed IT services typically include essential solutions like cloud-based network monitoring, monthly infrastructure health reports, software updates, standard cybersecurity, and help desk support. These services are designed to streamline your IT operations and can be customized to fit your specific needs and budget. This comprehensive approach helps reduce costs and supports your business growth.
Managed IT services give businesses access to a team of specialists who monitor and optimize their technology infrastructure for better productivity for a fixed monthly fee. The service plan usually includes unlimited IT support which saves companies from being nickeled and dimed by break/fix technicians. Clients typically experience significant cost savings and improved productivity as a result of these managed IT services.
Instead of making heavy investments in technology and hiring a full-time IT staff, many SMBs are better off partnering with an expert IT provider for a reasonable monthly fee. This approach allows small companies to gain the benefits of optimized technology without the high associated costs. Local businesses in Charlotte, NC can especially benefit from managed IT services that are tailored to their unique needs, ensuring they receive personalized support and solutions to address their specific challenges.
Fully Managed IT services means outsourcing your entire technology management to a provider. This can include anything from network monitoring to cloud computing to cybersecurity and more. On the other hand, Co-managed IT services are the practice of outsourcing particular aspects of your company’s technology management and support to a provider to free up in-house IT staff from demanding tasks.
On the surface, it doesn’t look like much can be improved but in our experience as IT experts, we can always find ways to improve your performance, save money, and update or replace obsolete hardware or software.