Technology permeates every aspect of modern business, from communication to data management and customer relations. Without a basic understanding of IT terminology, you risk falling behind your competitors and making uninformed decisions.
Whether you're negotiating with vendors, setting up a new IT system, or simply trying to understand your team, knowing the following IT terms can save you time, money, and headaches.
AI (artificial intelligence)
AI refers to the ability of machines or computer systems to perform tasks that would typically require human intelligence. This includes learning, problem-solving, decision-making, and even understanding natural language. AI is used in a wide range of applications, from virtual assistants, such as Siri and Alexa, to self-driving cars and medical diagnosis.
Authentication
Authentication is the process of verifying the identity of a user or device, often as a prerequisite to allowing access to resources in an IT system.
Bandwidth
Bandwidth is the maximum rate at which data can be transmitted over an internet connection in a given period, typically measured in bits per second (bps).
Big data
Big data defines the large and complex sets of data that businesses collect from various sources, such as customer interactions, social media, and transactions.
Business continuity
Business continuity refers to the ability of a business to continue operating despite unexpected disruptions, such as natural disasters or cyberattacks. It often involves creating contingency plans and backup systems to minimize downtime and maintain essential operations.
BI (business intelligence)
BI entails the use of technology and data analysis to gain insights into business operations, performance, and trends. BI tools can help businesses make data-driven decisions and improve overall efficiency.
BYOD (bring your own device)
BYOD is a policy allowing employees to use their personal devices, such as smartphones and laptops, to access company resources and data.
Cloud computing
Cloud computing refers to the delivery of computing services, including storage and processing power, over the internet. Essentially, this allows businesses to access resources on demand without having to invest in expensive infrastructure.
Cloud management
Cloud management involves overseeing and controlling a company's use of cloud computing services, including monitoring usage, managing costs, and ensuring data security.
Cybersecurity
Cybersecurity is the practice of protecting systems, networks, and programs from digital attacks, theft, and damage.
Data analytics
Data analytics is the process of analyzing large sets of data to identify patterns, trends, and insights that can inform business decisions.
Data center
A data center is a facility that houses computer systems and associated components, such as storage and networking equipment.
Disaster recovery
Disaster recovery refers to processes and procedures put in place to quickly restore IT systems after natural disasters, cyberattacks, or other disruptive events.
Encryption
Encryption is the process of converting plain text into a code to protect sensitive information from being accessed by unauthorized parties.
Endpoint
An endpoint is any device that is connected to a network, such as a laptop, a tablet, a smartphone, or an IoT device.
Firewall
A firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules.
Identity management
Identity management includes the policies and technologies for ensuring that the right individuals have access to the right resources in an IT environment.
IoT (Internet of Things)
The Internet of Things refers to the network of physical objects, such as devices and sensors, that are connected to the internet and can collect and exchange data.
IT audit
An IT audit is the examination and evaluation of an organization's information technology infrastructure, policies, and operations.
IT governance
IT governance is the framework of policies, processes, and decision-making structures that ensure IT investments align with business objectives and support overall strategy.
IT infrastructure
An IT infrastructure is the combination of hardware, software, networks, and services that enable an organization's IT environment.
Mobile device management
Mobile device management, or MDM, is the management of mobile devices, such as tablets and smartphones, used by employees to access company resources.
Malware
Malware, short for malicious software, refers to any software designed to cause damage to a computer, server, client, or computer network.
Managed IT services
Managed IT services are outsourced IT solutions that provide ongoing support and management of an organization's technology infrastructure.
Multifactor authentication
Multifactor authentication, or MFA, is a security process that requires users to provide two or more forms of identification, such as a password and a fingerprint scan, to access a system or an account.
Phishing
Phishing is a type of cyberattack where attackers impersonate trusted entities to deceive victims into revealing sensitive information.
Risk management
Risk management involves the identification, assessment, and prioritization of potential risks to a business and the implementation of strategies to mitigate or manage them.
SaaS (Software-as-a-Service)
SaaS is a software licensing and delivery model in which software is accessed online via a subscription, rather than bought and installed on individual computers.
Virtualization
Virtualization is the creation of a virtual version of something, such as a server, a storage device, or network resources using software.
Zero trust
Zero trust is a security model that assumes no device or user can be trusted and requires strict identity verification and access control for all users, devices, and data.
Understanding common IT terms is essential for every business owner, especially those without a technical background. By familiarizing yourself with these terms and concepts, you can better communicate with your IT team and make informed decisions about your technology infrastructure.
If you need further assistance or want to explore how technology and managed IT services can benefit your business, reach out to outsourceIT today.