Choosing a managed IT services provider (MSP) is a significant and continuous investment for any business. To get the best ROI, you need to regularly evaluate your MSP’s performance so you can confirm whether they are delivering on their promises.  The best way to do this is by tracking the right key performance indicators (KPIs). […]

Your managed IT services provider (MSP) plays a major role in keeping your business running smoothly, but as your company grows, your IT demands evolve. The level of services they provide may have worked well for you in the past, but now that your needs are different, they might no longer meet your performance, security, […]

Your office is more connected now than ever, so even if you don’t operate a remote or hybrid work environment, your employees need to access business networks and communications via smart phone. While it may be cheaper and convenient, using personal phones in this capacity comes with hidden dangers that can put sensitive company data […]

Cybersecurity threats continue to evolve, becoming more sophisticated, targeted, and difficult to detect. As a result, relying on basic tools or periodic security checks is no longer enough, not even for small to medium-sized businesses. A security operations center (SOC) offers a proactive, always-on approach to monitoring, detecting, and responding to threats, and fortunately, it’s […]

When it comes to office networks, hybrid cloud solutions can be best of both worlds: all the advantages of the cloud without sacrificing the control you get with on-premises infrastructure. Instead of committing entirely to a public or private cloud, a hybrid cloud strategy utilizes both environments, allowing data and applications to move seamlessly between […]

Do you know that sinking feeling when an unexpected server failure blows your quarterly budget, or when your team spends more time wrestling outdated software than driving growth? For many small and medium-sized businesses (SMBs), this is the reality of the endless, expensive cycle of buying, maintaining, and replacing technology.

  When backing up your business’s data to the cloud, one of the most important concepts to understand is the shared responsibility model. This idea defines the division of security and compliance duties between you, the cloud customer, and your cloud service provider (CSP). Many small businesses assume that CSPs are required to handle all […]

  If your business operates in a regulated industry such as healthcare, finance, legal, or retail, you know that protecting sensitive data isn’t just good practice. Compliance is required by law and enforced with penalties. Regulations such as HIPAA, PCI DSS, and GDPR demand strict oversight of your IT environment as well as detailed reporting […]

Voice over Internet Protocol (VoIP) platforms provide cost savings and better call quality compared to legacy phone lines, but their full benefits go far beyond that. VoIP’s key advantages like in features that not only streamline internal processes but also transform how customers experience your brand.