A service level agreement (SLA) is a document that lays the foundation of your relationship with your managed IT services provider (MSP) and determines what they are obligated to do for you when you hire them. While SLAs are legally binding, there is no set standard or enforced regulations on what an SLA must contain, […]

As cloud technology evolves and grows more complex, the expertise and effort required to leverage it effectively also increases. To ensure you are getting the maximum ROI from your cloud-enabled assets, you need to partner with a managed IT services provider (MSP). Even if you’re already in the cloud and have IT personnel on your […]

Optimizing your IT budget involves careful planning, preparation, and the right financial strategy, ensuring you get the best bang for your buck with new tools and investments. We break down the best ways of saving on your tech expenses for the new year, without having to skimp on efficiency or quality.

2024 is a year poised for groundbreaking IT advancements, redefining the ways in which we live, work, and interact with the world. In this article, we break down the biggest trends to keep watch for in the new year, helping your business stay ahead of the curve.

Technology can quickly become obsolete as your business grows and changes. In fact, sticking with legacy systems can significantly increase an organization’s IT budget. That’s why it’s essential to constantly review the efficacy of your current IT systems and decide whether to replace them.

No hardware or software lasts forever. A device, program, or system once considered “state of the art” will eventually turn obsolete not just through wear and tear, but as other technological advancements emerge on the market. Thus, updating your business technology is a necessity to ensure smooth operations and parity with competitors.

For many businesses, technology has advanced at such a pace that they can no longer keep up. When that happens, innovation and growth end up under threat, while more agile competitors take over. Unfortunately, few small businesses can afford to take care of their IT needs solely by themselves, hence the increasing popularity of managed […]

Data is one of the most valuable business assets, and that’s why criminals are constantly on the lookout for any opportunity to exploit it. All businesses are potential victims of data breaches, regardless of their size or industry. It also doesn’t help that anyone in the company can be targeted by social engineering scams, just […]

There may be light at the end of the tunnel, but the ongoing pandemic is still far from over, and it continues to highlight the need for long-term remote work. While there’s no denying the benefits of remote work, a lack of strategy, communication, and consistency can make it a lot harder to realize them.