Since the launch of the first widely available internet phone in 1995, VoIP has significantly changed the way we communicate. VoIP today brings together the best of traditional telephony and digital connectivity, providing businesses of all sizes with a powerful tool for boosting productivity, facilitating collaboration, and improving customer engagement.

Business technology is constantly changing — and if you don’t keep up with innovations in business IT, you could end up being left behind by your competitors. And gaining a competitive edge is just one of the many reasons why you should upgrade your business IT now — here are four others. Better efficiency Implementing […]

Disaster recovery (DR) used to be an expensive solution that relied predominantly on tape backups. Today, cloud computing has dramatically changed the DR landscape, affording even small- and medium-sized businesses cheaper and more reliable DR solutions. Unfortunately, there are still plenty of misconceptions about DR. Here are three myths that no longer apply. Myth 1: […]

Cloud computing refers to networks, servers, storage systems, databases, and other computing resources delivered via the internet. The cloud has become inescapable in people’s day-to-day activities — whether it’s doing online banking, emailing a colleague, or watching a movie via a streaming service, there’s cloud technology involved.

Technology underpins nearly every aspect of modern business processes. Managing it, however, can be complex and tedious. This is where managed IT services providers (MSPs) can help. Whether your company needs software solutions, network infrastructure management services, or cloud technology, MSPs can provide all this and more. MSPs defined MSPs are companies composed of specialists […]

In any workplace, good teamwork isn’t just something that’s nice to have — it’s vital for success. Employees working well together can attain higher levels of productivity, creativity, and engagement. It can also inspire greater motivation and commitment as well as improve employee well-being, all of which help achieve goals and healthier profits.

If your first reaction when you receive a Zoom meeting invitation is a bored, indifferent, or anxious “not again…”, you’re not alone. Virtual meetings can sometimes feel like a lengthy in-person meeting that could have been an email. However, there are instances where virtual meetings are necessary, such as when urgent or highly sensitive matters […]

A variety of untoward events can disrupt the operations of small- to medium-sized businesses (SMBs), including natural disasters or cyberattacks. These incidents can cause SMBS to lose revenue, or in some extreme cases, close permanently. Fortunately, having a concrete business continuity plan (BCP) in place will help your business recover quickly after a disaster. What […]

Well-motivated employees can drive your business to achieve bigger and better things. According to a study by Gallup, organizations with high employee engagement were 18% more productive and 23% more profitable compared to less engaged workforces. Yet, many businesses still struggle to keep workers motivated.