IT RESOURCES

THE INFORMATION YOU NEED TO MAKE TECH WORK FOR YOU

We believe business technology exists for one reason—to help you achieve your goals. We also believe one way to make that happen is by freely sharing our expertise with others.

Whether you’re one of our clients or not, feel free to make use of the resources below. They’re free, they’re reliable, and they’re here just for you.

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Why two-factor and two-step authentication matter

Two-factor authentication and two-step authentication are both vital for data security. But what’s the difference between them? Is one authentication process better than the other for your business? In this blog post, we will break down the differences between two-factor authentication and two-step authentication to help you decide which is more suitable for your needs. […]

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What are the key components of a good service level agreement?

When it comes to partnering with a managed IT services provider (MSP), one of the most important decisions your small- or mid-sized business (SMB) will make is signing a service level agreement (SLA). This document outlines the expectations and commitments of both you and your MSP with regard to the services to be provided.

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How does telemedicine benefit patients?

Telemedicine has been around for quite some time, but its popularity grew during the COVID-19 pandemic. Healthcare providers turned to telemedicine to ensure that patients were still able to receive quality healthcare services when lockdowns and travel restrictions were put in place. Today, many people are still using telemedicine services because of their benefits. Read […]

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What’s new with MS Excel 2021 for Windows?

Microsoft Excel is a powerhouse in data management and analysis. With each new release, it becomes even more powerful. The latest version, Excel 2021 for Windows, includes many new features and functions that will make your life easier. Here’s how to make the most of them. Features exclusive to Excel 2021 for Microsoft 365 The […]

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Break/Fix vs. managed IT services: How much should your SMB pay for them?

When it comes to external IT support, there are two options: break/fix services and managed IT services. The first one is the traditional pay-as-you-go model, where you pay an hourly rate for someone to come and fix your IT issues. The second option is a more proactive and comprehensive approach, where you pay a monthly […]

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How to pick the best cloud service model for your business

There is an overwhelming number of cloud computing services today, so how should you go about selecting the right one for your business? In this blog post, we will discuss the different types of cloud computing service models, their benefits, and some factors to consider when choosing one for your business. 1. Software-as-a-Service (SaaS) SaaS […]

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How to securely and effectively collect customer data

Customer data is one of the most valuable resources in business today. It helps companies better understand their clients’ needs and interests. However, before companies collect, use, and generate revenue from customer data, they must ensure compliance with data protection laws. Keep in mind these data collection tips to avoid legal fines and penalties. 1. […]

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7 Business network security essentials: Practices to keep your SMB safe

As a small- or medium-sized business (SMB) owner, you need to take the necessary precautions to protect your network and data from cybercriminals. Hackers are increasingly targeting SMBs, as they are seen as easier targets than large enterprises. By following these seven best practices for network security, you can make it much more difficult for […]

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