Choosing a managed IT services provider (MSP) is a significant and continuous investment for any business. To get the best ROI, you need to regularly evaluate your MSP’s performance so you can confirm whether they are delivering on their promises. The best way to do this is by tracking the right key performance indicators (KPIs). […]
How to evaluate your MSP’s performance using KPIs that matter
Copilot Chat now part of Microsoft 365: What you need to know
Microsoft has officially embedded Copilot Chat into its 365 suite — free of charge. It now lives as a side panel in your documents and spreadsheets, ready to help with writing, number crunching, and brainstorming on demand. Let’s unpack how this integration works, what’s new inside the free tier, and why it matters for modern […]
Microsoft OneDrive for Web, simplified
For business owners, Microsoft OneDrive for Web is a game-changer in managing files online. However, if you’re unfamiliar with its interface and functions, getting started can be overwhelming. This guide will walk you through the basics of OneDrive and show you how to upload, organize, and share your files.
Top indicators it’s time to upgrade your MSP contract
Your managed IT services provider (MSP) plays a major role in keeping your business running smoothly, but as your company grows, your IT demands evolve. The level of services they provide may have worked well for you in the past, but now that your needs are different, they might no longer meet your performance, security, […]
The viral video playbook: Dominating TikTok, Reels, and Shorts
The playbook for video marketing has been completely rewritten. A modern strategy now focuses on TikTok, Instagram Reels, Facebook Reels, and YouTube Shorts. Discover how to develop content that grabs attention instantly and use the algorithm to grow your brand at scale.
From malware to phishing: Protecting your business from today’s cyber menaces
Malware, phishing, and DDoS attacks are just the tip of the iceberg when it comes to digital threats facing modern businesses. This guide breaks down these risks and explains how to protect your business from them. Whether it’s using strong passwords, monitoring your network for suspicious activity, or educating your employees, taking these steps will […]
A 5-point security checklist for a hybrid workforce
Remote and hybrid work environments are great for reducing overhead and making your workforce happy, but this also means that employees will connect to your network from home offices, co-working spaces, and even public Wi-Fi networks. Each of these environments introduces new risks that can compromise sensitive company data if not properly managed.
The risks of using personal phones for business
Your office is more connected now than ever, so even if you don’t operate a remote or hybrid work environment, your employees need to access business networks and communications via smart phone. While it may be cheaper and convenient, using personal phones in this capacity comes with hidden dangers that can put sensitive company data […]
Goodbye passwords: Why biometric security is the future of mobile protection
As our world becomes more digital, mobile security has never been more crucial. While passwords have traditionally served as the foundation of device protection, biometric authentication is redefining how we safeguard personal information. Using unique identifiers such as fingerprints or facial features, biometrics deliver stronger security and a smoother user experience, surpassing traditional passwords in […]
