Incorporating technology into business operations can be challenging given its complexity and constantly evolving nature. Many companies simply can’t keep up — this is why many of them are turning to managed IT services providers (MSPs) to handle their tech needs.

Modern technology changes rapidly, but not all businesses can match its pace. When it comes to disaster recovery (DR), we see business owners clinging to ideas that no longer apply. It’s high time you learn the truth about the following DR myths, so you can stop believing them.

Businesses are always on the lookout for a competitive edge, and in many cases, it means working with multiple software vendors. This kind of setup might be the most affordable or most available for certain businesses, but it’s not usually a great long-term strategy for an enterprise aiming for growth.

When partnering with a managed services provider (MSP), it can be easy to overlook assessing their customer service capabilities. The first contact with customer service tends to happen long after the ink on the MSP contract is dry. So many businesses often forget to ask about the MSP’s customer service standards before making a commitment.

“Don’t judge a book by its cover,” the cliche goes. But in marketing, looks /do/ matter. Take, for example, your website. It is often the first opportunity to make a good impression on customers and potential customers. You don’t want to squander that opportunity just because your site’s looks aren’t up to par.

It goes without saying that many businesses have been having a difficult year due to the ongoing pandemic. Despite the challenges, however, several of our clients in La Plata and Winston-Salem were surprised at how they were able to remain resilient during this time.

IT costs can be a resource-draining component of many modern businesses. Computers, servers, software, and other equipment can tend to be expensive to acquire, learn, and maintain. So it is unsurprising that many small businesses in Washington, DC and Charlotte are finding ways to cut IT costs.

Virtually all North Carolina and Maryland businesses have at least one office Wi-Fi network. As such, a reliable internet connection is one of the needs of the fast-paced business environment today, where instant information is key to business growth. And with many companies adopting work from home arrangements, home Wi-Fi networks are essentially becoming extensions […]

The term “new normal” has been loosely thrown around thanks to COVID-19, signaling that businesses today recognize — the hard way — that prevailing work cultures are no longer adequate for a rapidly changing world. With changes looming on the horizon, businesses are seeking ways to cut costs without sacrificing utility.